CRYSTAL GIFTS

OUR POLICIES

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OUR POLICIES
CONTACT US

Shipping and Handling

We process and ship orders within 1-2 business days via UPS ground. Orders typically arrive within 7-10 days. We accept Visa, MasterCard, Discover or GoogleCheck, Checks are held 7 days for clearance! .

Orders can be phoneed  or faxed in or mailed to our P O Box number, Soon there will be a shopping cart available right on the website!

Please add a shipping charge of $9.95 for orders under $200, We provide FREE SHIPPING on all overs over $200, and guarantee that every product we sell will be as pictured and described and will be free from defect. If you or your customer receives an item that does meet not this guarantee, we will issue you a full refund and pay for the return shipping.

Privacy Policy

We do not give, sell, rent, lease or share private customer information to any third party company for purposes of commerical solicitation. We keep your information confidential.

 

 

Returns

OUR RETURN POLICY

If an item you or customer receives arrives broken or seems defective in any way, simply contact us and we will send out a replacement or issue credit to your account, whichever your prefer.
 
 Non-defective/non-damaged returns must be shipped back to us within 30 days and we will credit your account minus a 20% restocking fee.

Do you have any questions? Send us an e-mail at:

custserv@crystalgifts.com

CRYSTAL GIFTS    P O BOX 1061   LODI, NJ 07644
PHONE / FAX: (877) 556-4025